1.Due to lighting problems, there may be a little color difference.
2.Due to manual measurement, it may be 1-3cmerror.(1cm=0.39inches)
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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The fabric seems a little thin to me, too small for my puppy
Perfect, Free The Times stated, for Maya 4,5kg One xl is suitable, now don't temiamo rain =)
York 4 years, 3.5 kg, M came up perfectly! Thank you store! Recommend!
Very nice, the measurements are equal to the size chart and the color as well. My little dog looks A little big but I put some buttons on it to adjust it. He arrived within 19 days of placing the order.
The parcel came very quickly. Within 3 weeks. The goods remained davolna. Pesiku came up. I ordered the store's dimensional grid. For 5 kg weight we have size XL
Everything is super. For such a price, I think I will order another color
Very cool raincoat. ideally approached Chihuahua
I get there in a rough month, I get it all right, I wish it would have been a little more alcoholized but it's okay (it's thin)
płaszczyk super, idealny rozmiar L na maltańczyka, teraz nie groźne nam deszcze:)
Very quickly shipped goods, the quality is good, the size on the dog 3.1 kg is perfect.
The parcel came in 2 weeks received in the pacomat. The parcel was combined with another order. Very convenient. The size chart is accurate. The raincoat is sewn qualitatively. Recommend.
Excellent quality, the only thing with the size missed... On zvergpincher 4 months the size m is small. Straight back to back. Need take L or XL
курточка L на таксу 6 кг подошла хорошо, спинка коротковата, но и собака длинная). брала размер XL до этой, начиталась отзывов, он оказался ну очень велик. рукава пришлось немного подкатить, лапки у нас короткие. рекомендую.
With the store did not communicate, but the parcel sent very quickly.
Дождевик супер , качество на высоте, единственное не угадала с размером , на 3 кг шпица купила размер м , буду заказывать с теперь)
The parcel went 3 weeks. The goods are satisfied, the size approached, the material is quality. Recommend.
Not sure what my dog is thinking, but it’s fine!
Jacket for rain, just shine cool! Super! Thank you. I recommend this store to everyone.
Great raincoat. Ideally approached the toy terrier 4 kg
The parcel was two months old, the track is not tracked, the size is small, the size is M in fact s with stretch. Not recommend.
Shipment three weeks. For YORKA 2,5 kg size S is OK Recommend sprzedawce
Maybe a little big for my Pomeranian dog about 4 kg. But it has only 4 months and will grow. The parcel will arrived in Italy in about 15 days
The cloak came to Moscow in 2 weeks. On Chihuahua 2.5 kg the very time, you can still touch a warm sweater. For rainy summer and autumn-spring is excellent. Strips reflective. Recommend.
Good raincoat, wear like a windbreaker
Very very high quality seams are even, do not rustle. Super thanks to the store came very quickly to the Rostov region. As I will complement the review